Privacy

This Privacy Policy explains how Love Invited (Trading under Urbansoul Design) uses and protects any information you give to us whilst using this website. It is important to Love Invited that your personal information is secure and protected so that if you are asked for this information on the website you will be reassured it can only be used in accordance of our Privacy Policy.

 

What information do we collect?

We may collect the following information from our website contact form;

  • Your name
  • Your email address
  • Your phone number
  • Your enquiry

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This is then stored on our secure CRM system (Zoho) in order to refer back to. You can view their privacy policy here (https://www.zoho.com/privacy.html)

We also use cookies on our site to improve our customers experience and to use Google Analytics. By using these we may also collect the following information;

  • Demographic information
  • IP address
  • Your location
  • Device information

We use Google Analytics to monitor and analyse the use of our website. This helps us monitor web page traffic- we will use this information for this purpose only and this will be stored on Google’s servers. You can view Google’s Privacy Policy here (https://www.google.com/policies/privacy/)

If you decide to sign up to our email marketing list, this information will be kept on MailChimp. If you unsubscribe from this list, the information will be stored on MailChimp to ensure we do not email you in the future.

 

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

You will have the option to opt in to our email marketing when submitting an enquiry form. If you do so, we will send you promotional emails from time to time which includes relevant topics, company news and new product launches which we think you may find interesting.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@loveinvited.co.uk or mailing us at: Love Invited 2nd Floor, Blue Pit Mill, Queensway, Rochdale, MAN, OL112YW, United Kingdom

 

What we do with the information we collect

The information we request via our contact form will be used to provide you with a better service regarding your enquiry.

We will not sell or share your information. Your information will be stored on our secure CRM system (ZOHO), you can view Zoho’s privacy policy here (https://www.zoho.com/privacy.html)

Your information will be used for internal record keeping and in order to complete a job.

 

You Payments

We use Paypal as a fast and secure way to complete all transactions on the website. You can view Paypal’s Privacy Policy here: https://www.paypal.com/en/webapps/mpp/ua/privacy-full#3

Information submitted by an enquiry form will be held on our secure server indefinitely in order to refer back to for a job or future query. If you opt into our marketing emails this information will also be held on our email system until you unsubscribe from the emails.

 

COOKIES

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly. You can view our Cookie Policy here.

 

Your Rights
  • You have the right to request access to the information we hold on you.
  • You have the right to request correction of any details we hold on you.
  • You have the ‘Right to Be Forgotten’ and to request for us to erase all data we hold on you.

 

Links to other websites

Our website may include links to other websites, for example on our blog. If you choose to click this link and leave our website, we do not have control on how the other website uses your data and you are no longer covered by this Privacy Policy meaning we are not responsible for any information you submit on an external website.

 

Questions or Concerns

If you have any questions regarding this Privacy Policy or our use of cookies please contact us at Love Invited, Blue Pit Mill, Rochdale, Greater Manchester, OL11 2YW.

If you believe any of the information we hold on you is incorrect, please contact us as soon as possible so we can correct any information promptly.

 

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.